It's been awhile since I've been here. To answer the question about leaving the reason for the phone call, due to HIPAA privacy rules, the doctor's offices can't leave any details as to why they are calling when leaving a message, as they don't know who would be listening to it. They can only ask you to return their call. If someone is checking messages for you, maybe they could contact you so you could call.
Being released from PM by a nurse without a visit to the doc sounds strange. As has been suggested, I would write that certified letter, marking the envelope confidential, so his staff doesn't open it, as is sometimes the case.
Being unwilling to confront someone about something that has gone wrong, it may not feel comfortable, but if you've had a good relationship with your doctor, and this nurse is giving you a hard time, then I'd mention it! Instead of going through the hospital's HR dept, contact the hospital administrator, and ask for a meeting. Nurses aren't doctors, and have no business telling you things your doctor should be. When the nurse came storming in accusing you of filling your scripts 1 to 2 days early, I would have asked what dates, when, etc., as if it was a holiday, the pharmacy would have been closed, then that is a reason to go in a day early. She seems to have a bullying attitude, and there is no place for that in medicine.
To be honest, I wonder if the system in general has been overloaded by patients, now that everyone has insurance (almost everyone).
I'm really sorry to hear about the personality change with your doc, maybe he is a bit overloaded, and has to be time sensitive with the time he spends with people. And it's ok to ask for a different nurse, especially if you feel bullied by the same one, and feel singled out. Pull out your contract and read it. If you want to try to go back, and have done nothing wrong, then bring up those points you have. Otherwise, when you find a new PM, I'd take it and explain what happened. It's hard enough to be treated for pain as it is. Don't need medical professionals making it harder on you. They are there to help, not bully you. Good luck.
I after almost 8 years with the same doc i finaly reached a agreement even as i had to get my lawyer envolved.NO pill counts as i am almost 60 years old and take taxis everywhere ata high price! And even as i still have long hair i do find out that there is one nurse who sounds just like the nurse spoken about above! I will not see anyone but my doctor and almost every month obtain my medicne a few days early.It is only medicne and not rocket science! Humans are humans.I did just find out a so called friend/helper of seven years has been stealing and selling my pills and leaving me not high and dry!This really hurt me as i went through a horid divorce and moved out of state and have little or no friends left(most passed away)So i really love my doctor and the way he treats me.He knows that a couple of days early does not mean i am Al Capone! Also being close to the same age he does know me and when i wanted to swich my medicne two days ago he stated tha"You take MS Contin,Oxycodone and Valium" "what on the geen earth would you want to change this regimin for?" There will allwaysbe jealous nurses who think us "pain people" do nothing but live it up,when in reality we barley survive the pain and life it self.....It is a control thing and there seems to be one moron in every office related to pain management!!!! Good luck to you and everyone who deals with small minded persons....we shall prevail! peace,RD
Rocker, I really enjoyed your post. Your right, I do not tell anyone I am on pain medication, but my wife, children, and healthcare providers directly involved with my care, and even then I choose my information wisely. I had an ortho Dr that was doing my pre physical for tendon surgery in my hands tell me that I must be a past smack addict because only people who take methedone are addicts. I was on the lowest of dosages of 5mg a day as long acting pain med, but was treated like a P.O.S. And the statement of we must be partying it up, [censored], or shooting pills is so the reaction I have seen before when people talk about pain management patients. We must all be lazy, wellfare, alcoholic verterans, or poor project people. It's so sad that these artist, musicians, actors die with pocket full of pills, or prescriptions all over the place, and then CNN will run a quick special on how pain meds have no business being used unless you are dying of cancer, or having some surgery that your Dr wants you to have, that you don't usually need, and will cost hundreds of thousands in insurance money. Sorry, just rambling.
Dear retire,welcome to this great site!!!!I I want to let you know I obtain my medication early most every month as I take a $40 to $60 taxi ride to see the Dr. and go a few towns away to a Mom and Pops parmacy where they treat me like star.I also have a nuse who threatens me on the pill count mess.I had a letter sent from a lawyer stating I can not aford to spens more money on a cab and part with almost half my food money for a week.....My doctor agreed to this and put that on my chart We are not criminals,please do not treat us at one.Comuntication with your doctor is imoeritve!!! good luck to you and welcoe to this site.................Peace Rocker Dan
I have never heard of any such thing. What is that all about? And why should a genuine chronic pain patient even have to enter into any kind of contract? The entire point of being prescribed analgesics is to assist one in living a normal life, or as close to normal as is possible. I am on OxyContin and don't have to account for every tablet, and certainly I would kick up a huge storm were I to be treated like that because I was away for a few days! That is precisely the sort of thing that proper analgesia is supposed to be HELPING you to do!
Go above the head of this complete idiot of a nurse and complain as vehemently as possible. And do not take no for an answer. Threaten them with a lawsuit as well, and inform a lawyer in case it DOES get that far.
I have to say that I have seen such things happening to people on methadone programmes for dependence on illicit opioids, but never to a genuine patient. This must rate as the most intrusive and unnecessary, not to mention appallingly stupid clinical decision I have EVER read about.
I would not worry. I would be demanding my meds every DAY and going to as many doctors as possible to find somebody who understands pain and will prescribe for you in the meantime. Human Rights must come into this as well. And you will be wanting compensation for the unnecessary pain you have suffered (and any withdrawal symptoms, if you suffered any) as well. When set against Good Clinical Practice, this situation is criminally negligent of your needs. Go all the way and do not let such peabrained idiots get away with treating you like that!
Wow, that is terrible. I can't believe they would do that. My doctor told me they would never discharge me. They seem to bend over backwards for their patients. They never do pill counts. If I have a legitimate reason, diagnosis, they said I am a patient of theirs for life and will go out of their way to help me. I feel fortunate. I hope you find sonebody who treats you well and as you should.
Oh ???$* yes!!!! This is something i have gone through in my curent sitiation(so sorry) Now i had a another experence where a nurse was called in after i was recently dissmissed from my program(see "ran out to soon")My PM Dr. called in his nurse who saw me in the ER and said i was taking to much medicne and that i constantly ran out of medicne too soon!!!! Well this has been going on for seven years and when i was informed i was guilty as charged i explained it was because i wanted to ajust my dose to Oxycontin not Morphine as my main medicne with the aid of a pre authrisation form...Well to cut to the chase the nurse had the final word and i was cut down from 10mg Valium to 5mg Valium QID (4 times per day and my Oxycodone same from 15mg to 10mg)My Morphine the same.I was told it was not as much my fault as it was Prince and the town hall meeting with Anderson Cooper and Dr.Drew????I kid you not!!! My PM Doctor saw this as did I and this was what he went by.benzos such as Valium and opiates were frowned upon,so because of Prince i was cut down a wee bit.I of course will live with that and all pain clinics I called said they no longer gave out meds,just shots....such is the state of the union here in the midwest or at least in the fair state of Wisconsin...FYI... I was five(5) days to soon and was given my new ajusted medicne anyway???? Rocker Dan