Discharged from pain management & have questions
Hello everyone! I hope today is a low pain day for all.
I am brand new here and hope I am doing this correctly, if I'm not, please let me know.
I am female, almost 50 y.o., married with teenage children in college, and unfortunately a chronic pain sufferer. It began approx.11 years ago with all over body pain, excruciating migraines, very painful neck issues, and some fatique. Fast forward to now, I was diagnosed with fibromyalgia, migraines, cervical dystonia, alkalizing spondylosis (sp?),pancreatic SOD (soon after gallbladder removed),chronic urinary tract infections, kidney infections, and chronic fatique.
I have been with my pain doctor for about 7-8 years and have always had a great rapport with him. He uses a combo of injections, blocks, PT, Tens, massage, and meds for my treatment. I have always followed his instructions and never been in "trouble" with him. However, the past year he began practicing at a local hospital pain management instead of having his private practice. During this past year, since he has been practicing with the hospital, he has changed a great deal. His usual compassionate, caring,empathetic nature has morphed into someone who no longer takes the time to listen, distant, and abrasive. Totally different. With the switch to the hospital, also came all new staff and nurses. Should not be a big deal, right? Wrong! For the most part, the new nurses are kind, but for some unknown reason, one of them has gone out of her way to be rude, short, intimidating, etc. I do not see or hear her treating other patients in this manner. She does not make any.secret that she does like like me. I have no idea why, I do not even know her. For instance, my PD always, for many years, had me come in every 28 or 29 days for my follow-up and med refills. He said it was a good idea to have meds filled at 28-29 days and not wait until the very last minute bc you never know about weather, sickness, travel, med shipments, insurance snaffaus, and so forth. She came barging in the exam room a while back and had a paper, she proceeded to tell him I had my scripts filled 1 or 2 days early and stood there glaring at me. So, he just told me we needed to start doing 30 days, no problem, I'm fine with doing that. To try to make this shorter, I'll just say that every visit I have had the past year, she seems to do whatever to be my nurse, even if a different nurse has already began my intake. Then, once she takes over, she is just mean and treats me like I'm a criminal and is constantly going over me trying to find any discrepancy and/or act to get me in "trouble". I realize that some ppl just do not hit it off, there are ppl that I don't know, but for whatever reason I don't care to be around them. Very simple solution, I just stay away. I don't understand why she doesn't just keep her distance and let the other nurses do my intake? Now, I do not sell my medication,nor give it away, I do not abuse my medication, I do not take illegal drugs. I keep my medication in a safe at home and if I am away from the house for the day I only carry the amount I would need if I were at home for the day, with proper medication identification as well. I have been with my PD for many years and have never been wrote up, never had my meds stolen, never lost them or asked for them to be replaced. My PD does drug holidays, they are are awful, not only bc of return of pain, but withdrawals, but I still comply. I comply with all my drug screens and procedures.
Short and sweet on this, I was away from home for a few days, and evidently she called me for a random pill count and could not reach,me. So, I got discharged for noncompliance. She did not leave a message saying I had X amount of time to call,or X amount of time to bring my meds in for a count.
I'm just having a difficult time trying to comprehend how I was discharged after so many years of being a compliant patient, doing what was asked and/or ordered, passing uds, never missing appointments, etc., because I missed her phone call. I was never told, nor in my contract, that I must notify them if I'm not going to be home for a day,a week, or however long. Unfortunately I am not a mind reader. Had she left a message stating why she was calling, my daughter would have relayed the message to me and I could have immediately returned the call and made arrangements to call my trip short, take my meds to a pharmacy to be counted But she simply left a message for me to call back when I can, so my daughter just left the message on the machine for me to hear when I got back some days later.
Does any of this sound right?
What should I do?
Although Ive done nothing wrong, I feel humiliated.